Privacy Policy

This Privacy Policy explains how Winternotes collects, uses, discloses, and protects your personal information when you use our websites, learning portals, or communications channels. By accessing the platform, you consent to the practices described below. If you do not agree with this policy, please refrain from using the platform.

We collect information that helps us operate our services safely and efficiently:

• Account data such as your name, email address, contact details, and password.
• Transactional information when you subscribe to a program, request a consultation, or redeem an offer.
• Technical data, including IP address, device identifiers, browser type, and usage patterns gathered through analytics tools and cookies.
• Communications you send to us, such as support tickets, survey responses, or partnership inquiries.

Winternotes processes personal data to deliver customized experiences, maintain platform integrity, and meet contractual or legal obligations. Typical uses include account authentication, delivering educational materials, analyzing engagement trends, sending service updates or marketing communications (where permitted), and responding to customer requests.

We use cookies, pixels, and similar tracking tools to remember preferences, measure campaign effectiveness, and secure the platform. You may adjust cookie settings at the browser level; however, disabling certain cookies may impact functionality or limit available features.

Winternotes does not sell personal information. We may share limited data with trusted service providers that assist with payment processing, analytics, customer support, cloud hosting, or marketing automation. These partners are bound by confidentiality obligations and may process information only on our behalf. We may also disclose data if required by law, regulation, or to protect our rights.

We implement industry-standard safeguards such as encryption in transit, access controls, and routine monitoring to protect data against unauthorized access or misuse. No method of transmission or storage is completely secure, so we encourage users to maintain strong passwords and promptly notify us of suspicious account activity.

Personal information is retained only for as long as necessary to provide services, meet regulatory requirements, resolve disputes, or enforce agreements. When data is no longer required, we securely delete or anonymize it in accordance with applicable laws.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You can update account details within your profile or contact us for assistance. Marketing emails include an unsubscribe link, and you may opt out at any time.

We operate globally and may transfer information to jurisdictions where our infrastructure or trusted vendors reside. When data leaves your region, we apply appropriate safeguards such as contractual clauses or other approved mechanisms to protect your privacy.

The platform is not directed to individuals under 18, and we do not knowingly collect personal data from minors. If we learn that a minor has provided information, we will delete it promptly. Parents or guardians who believe their child has shared data with us should contact support immediately.

We may revise this Privacy Policy to reflect new features, legal requirements, or operational changes. The "Last updated" date will indicate the latest version. Continued use of the platform after updates become effective constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, please reach out to contact@winternotes.com or use the support channels listed on the Winternotes platform.